Traditional contact centres often fall short in these areas, operating in silos and lacking the technological capabilities ...

Asda has announced that it is making millions of pounds available to UK primary schools by encouraging families to use its ...

John Lewis has denied that it is considering more job cuts and restructuring its management team, following reports over the ...

M&S has urged Deputy PM Angela Rayner to give the go ahead to controversial plans for the demolition of its Marble Arch ...

Music and entertainment retailer HMV said it has seen a “huge boost” in sales following the reunion of rock band Oasis after ...

Under Armour has announced the appointment of Franck Denglos as vice president of Commercial for Europe, the Middle East, and Africa (EMEA).

Kurt Geiger ’s CEO has warned that scrapping tax-free shopping for tourists is having a “massively negative effect” on retail ...