Réinventer l’expérience client à l’ère du digital : un nouveau paradigme pour l’hôtellerie
Comme d’autres secteurs, l’expérience-client dans l’hôtellerie recourt de plus en plus aux technologies numériques. Pour réussir, il importe de ne pas oublier la dimension émotionnelle du tourisme.
À 70 ans, le management par objectifs reste indépassable
C'est un anniversaire discret : le management par objectifs a 70 ans. S'il a rencontré d'incontestables succès et continue à ...
Sur les marketplaces, l’humour peut faire baisser les prix
Cela pourrait devenir un nouveau proverbe pour tous les utilisateurs de plates-formes marchandes : vendeur qui rit, vendeur qui est prêt à accepter une baisse de prix. À quelles conditions ?
Brasil acaba de prohibir X: ¿podrían otros países seguir su ejemplo?
La prohibición se produce tras una larga batalla entre el Tribunal Supremo de Brasil y Elon Musk. Demuestra que el país ya no ...
Mpox could spread into conflict zones in east Africa – how to manage the response
Armed conflict deters health promotion and prevention activities, increases transmission of outbreaks, collapses healthcare ...
We won’t take our advisors’ generosity for granted
The Conversation Indonesia has been honoured to welcome a group of senior advisors to build our sustainability.
Ana Maria Carneiro
Pesquisadora do Núcleo de Estudos de Políticas Públicas da Universidade Estadual de Campinas (NEPP/Unicamp), desenvolveu ...
Diáspora científica: levantamento inédito ajuda a entender quem são e o que sentem os pesquisadores que deixaram o Brasil
Resultados contribuirão para Programa de Repatriação de Talentos do CNPQ, que pretende trazer de volta mil pesquisadores ...
Úlceras, rachaduras e feridas - o que a boca pode dizer sobre sua saúde
As feridas na boca também podem ocorrer por doenças que afetam vários órgãos. A doença de Crohn e a doença celíaca estão ...
The Conversation4h
Brazil just banned X. Could other countries follow suit?
Tariq Choucair receives funding from the Australian Research Council through Laureate Fellowship FL210100051 Dynamics of ...
The Conversation4h
View from The Hill: Australians don’t need to be told high interest rates are ‘smashing’ the economy, but is there an alternative?
Michelle Grattan does not work for, consult, own shares in or receive funding from any company or organization that would ...
The Conversation4h
Is still water better for you than sparkling water?
The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit ...