The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.

J.D. Power researchers say overall, consumer satisfaction is up over last year. This is thanks to improvements in new-vehicle ...

The rise in citizen satisfaction with government services from 2023 to 2024 is part of the largest four-year gain — 9.9% — in ...

J.D. Power released its 2024 mortgage lender customer satisfaction survey — and the results are surprising. Here are the ...

Customers are happier with the new car buying process, says the latest study from J.D. Power. The 2024 Sales Satisfaction ...

Purple (882) and Sleep Number (882) each rank third in a tie. The U.S. Mattress Satisfaction Study, now in its ninth year, measures customer satisfaction with mattresses purchased in-store (retail) ...

This study, published in The Journal of Positive Psychology, expands our understanding of how gratitude functions within ...

As student absenteeism reaches record highs in schools across the United States, new research finds that student absences are ...

Porsche maintained the top spot among premium brands with a satisfaction score of 851, followed by Infiniti (840) and Jaguar ...

Customer satisfaction with the Chevy sales process remains high in 2024, though other brands are overtaking it, the J.D.

Whether lying on their back, all-fours position, sitting upright or squatting - women adopt different birthing positions ...

High student absenteeism is linked to lower teacher job satisfaction according to a study published today in the Educational Researcher, a journal of the American Educational Research Association.