The virtual card is linked to your M-PESA wallet and enables you to make payments to international online sites for goods and services.

The Paybill service is a payment collection service that allows businesses to collect money regularly from customers through M-PESA. Through Paybill numbers, you can pay for services and utilities ...

Our network is essential to the continuity and sustainability of our business. It is the foundation of all our operations, delivering our services and enabling us to transform lives. The quality, ...

Pursuant to amendments to the Customs & Excise Duty Act gazetted on 1st February 2012, leading integrated communications service provider Safaricom has effected an upward review of its M-PESA tariffs ...

The Constitution of the Company’s Board as stipulated by its Articles of Association is 11 Directors. There are currently nine Non-Executive Directors and one Executive Director, the Chief Executive ...

Our strategy forms a key part of our intellectual capital, and it underpins our purpose of transforming lives. The year under review constituted the final year of a five-year plan designed to set us ...

Our value-creating business model, while constructed on the inputs of all our capitals, is at the same time a fundamental part of our financial and intellectual capitals. Founded on the four pillars ...

In addition we made several enhancements including investing in a data privacy protection tool that will assist in the discovery and protection of our PII data. Although many positive impacts are ...

The Spirit of Safaricom forms an important part of our human, intellectual, social and relationship capitals. It is the foundation of our culture, guides our beliefs, behaviours and language, and ...

State-of-the-art East Africa Device Assembly Kenya Limited, located in Athi River, launched in October 2023 to manufacture: 4G-enabled Neon 5, Smarta and 6½ Ultra Additional devices to diversify the ...

We strive to continually embed value within our organisation by aligning all our activities with our purpose, mission, vision and values, through the Spirit of Safaricom, Customer Obsession and our ...

We recognise that the identification and prioritisation of the risks we face is an essential part of continual creation of value and long-term sustainability for our business. As such, the management ...