The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems ...

All successful enterprise organizations know that prioritizing their customers' experience can create value. But despite their efforts, many struggle to fully understand what drives the customer ...

IR Collaborate for Genesys provides cutting-edge monitoring and analytics, enabling superior service outcomes and seamless experiences for your customers. In today's world, connecting, understanding ...

While cloud technology has accelerated the development of video conferencing and telepresence in every industry, it has been mission critical in healthcare delivery. From establishing a virtual front ...

In the dynamic landscape of unified communications and collaboration (UC&C), monitoring and troubleshooting tools play a vital role in ensuring the seamless operation and optimal performance of your ...