Promoting a product's AI features might appeal to marketers, but it has the opposite effect for many consumers. A recent ...

Inconsistent brand experiences in e-commerce are common, often due to a disconnect between marketing efforts and contact center interactions. AI and CRM strategies can help bridge this gap, improving ...

Rebuilding Pipeliner CRM with open-source components posed challenges, including maintaining customer service and preserving the interface during a four-year overhaul.

Customer inclusiveness and website accessibility are essential to building the most up-to-date user experience (UX) frameworks. According to marketing agency 829 Studios, inclusivity in web design is ...