Joel Keller spent more than a decade in IT before becoming a full-time journalist. He has written for The New York Times, ...

“A cybersecurity mesh is a platform that provides centralized management and visibility across a vast ecosystem of solutions, ...

Some of the federal funding initiatives include the $42.45 billion Broadband Equity, Access and Deployment grant program — ...

AIoE introduces AI-driven automation, in which people may be part of the loop but AI systems make decisions independently or ...

From South Carolina to New York and beyond, states, cities and counties are vastly improving contact center experiences with ...

When a natural disaster hits, the affected community’s first instinct is to seek answers — fast. People want to know how to evacuate, where to find shelter or when it will be clear to return home. The ...

All of these AI use cases may draw upon cloud’s capabilities to thread together multiple channels from various inputs. And ...