Despite adding new internet technology, Carnival's passengers can't do something Royal Caribbean and Norwegian passengers can ...

The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Heald has often said that he willingly takes the abuse but begs passengers not to blame the crew or be rude to them. He ...

Is butter a big problem at dinner service? One cruiser brings the issue to Carnival Cruise Line's attention, and a solution ...

Carnival Brand Ambassador John Heald seems like a man anyone would love to have a cup of coffee or share a cigar (his vice of choice) with. He has let followers on his Facebook page into his life ...

A new character is appearing across the Carnival Cruise Line fleet and embracing a popular onboard game many guests love.

Now however, Carnival Cruise Line has decided join the passenger-led activity. That’s right, the cruise line is getting in on ...

Whether it’s new towels or fresh bed sheets, cabin stewards on a cruise ship stay busy making sure cruisers are comfortable and happy with their ...

He was born in Worcester, son of John and Anne (O'Keefe ... and shortly thereafter accepted a professional position at Heald Machine/Cincinnati Milacron as an electrical worker for 35 years ...

She continued her education at Salter Secretarial School in Worcester, and began working at Heald Machine Co. Marilyn ... to Melissa (Chuck), Janell (Rob), John (Ali), Michael, Devin, Alex ...

Carnival Cruise Line brand ambassador John Heald wrote on Facebook, saying birds caught in storms mid-migration have been known to crash into a ship’s deck. Heald noted dead birds that fall onto ships ...