Traditional feedback methods fall short in today’s fast-paced world. Discover how real-time Voice of Customer strategies ...

NICE’s new Integrated Front Door solution offers a single-entry point for government agencies to easily interact with citizens, enabling faster service and resolution for citizens' inquiries HOBOKEN, ...

Bloomreach, the platform fueling limitless ecommerce personalization, today announced the integration of generative AI, using NVIDIA NIM embedding microservices, into its industry-leading search and ...

Consensus, the leading Enterprise Demo Automation solution, announces today that they have acquired ReachSuite, a full-funnel live Product Demo company. This acquisition creates a powerful offering ...

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Open-source NET CMS platform provider, Umbraco, has announced that it has appointed technology industry veteran, Mats Persson, as chief executive officer. Mats Persson brings a wealth of international ...

AI enhances agent performance. Real-time coaching leads to better agent performance and customer satisfaction. Agent roles ...

Personalization isn't enough. Learn how AI and journey orchestration are taking CX to the next level with hyper personalization. With every interaction today, consumers expect brands to not only ...

Navigating the world of search engine optimization (SEO) — and the hundreds of tools available — can be daunting. Marketers often find themselves sifting through an overwhelming number of ...

Fusion CX Fusion CX announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize. ATLANTA, GA, US, August 28, 2024 /EINPresswire.com/ -- ...

We are excited to announce that Umbraco has acquired uMarketingSuite. The popular add-on is well-known for adding advanced marketing analytics, customer insights, A/B testing, and personalization, to ...

Awards Program Recognizes Standout Marketing, Advertising and Sales Technology Around the World BOULDER, Colo.